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STANDARD TERMS AND CONDITIONS OF SALE

FP – Party terms & Conditions

All FP Parties must follow the guidelines below:

1. Client responsibilities

  • Provide proper power supply (as needed) and an electrician if required
    (extra charges apply if not arranged)
  • Provide a green room with chairs, tables, and bathroom access for fp staff and performers
  • ensure the venue allows easy access for equipment
    (FP is not responsible for carrying items to hard-to-reach areas)
  • Events outside Jeddah will have an extra transportation fee based on location
  • Send the event location (google map) at least 48 hours before the event
  • Entertainment services (clowning, face painting, etc.) require a minimum booking of 1 hour
  • Client is responsible for any damage or loss of rented items
  • Food machines are for 4–5 hours of use only
    (extra hours will be charged)

2. Payment terms

  • 100% payment is required in advance to confirm booking
  • accepted payment methods:
    • cash at fp – sultan st. branch
    • credit card (visa or mastercard)
    • bank deposit:
      • bank: snb (al ahli)
      • account: 11447053005604
      • iban: sa6910000011447053005604

3. Cancellation policy

  • full refund if cancelled more than 96 hours (4 days) before the event (excluding custom or sourced items)
  • 70% refund if cancelled 96 to 24 hours (4 to 1 day) before the event
    • remaining 30% will be given as store credit (valid for 3 months)
  • No refund for cancellations on the event day
    • eligible items will be credited as store credit (valid for 3 months)
    • non-reusable items will not be refunded or credited

4. Refund assurance

FP offers a full refund for any service or item confirmed but not delivered on event day.

we care about your satisfaction.

5. Staff tips

If you’d like to tip our team, please place the full amount in an envelope and give it to the event supervisor.

This ensures fair distribution, including for behind-the-scenes staff.

thank you for your generosity! 🤍

client approval & signature

  • name:
  • care of (c/o):
  • event date:
  • date of signature: